WEBVTT

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<v Richard> Everyone...

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my philosophy really is that
everyone is entitled to equal access.

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And everyone with a disability
is entitled to those accommodations

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that they need for that equal access.

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<v Karen> I expect that they
come prepared to learn.

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My job is to be exciting and
to provide interesting lectures.

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<v Tim> My personal responsibility is to ask for
what I think I need that will allow me

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to learn what the other students learn, and to
show that I know what the other students know,

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and to perform what they perform.

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<v Professor> "One mole of ammonia reacts
with one mole of carbon dioxide..."

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<v Narrator> Their goals are the same.

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Students want to learn.

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Professors want students to learn.

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For students with disabilities,
a successful academic experience requires teamwork.

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Team members are students, faculty, and
the staff that supports students with disabilities.

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<v Karen> I had a somewhat cavalier attitude
that if they...

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that a student with a disability
was not going to be that much different.

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And that if I simply gave them positive feedback,
that they would stunningly,

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immediately, overcome their disability.

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And that was not realistic.

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I think what I learned was that I needed

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to really hear what they were saying,
and to be creative.

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<v Tim> My contacts with professors
have been very positive.

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Either one on one or working through
some disability service offices,

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we've been able to reach agreements on,
you know, how to test,

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how to teach, and that kind of thing.

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They've been very accommodating
when I've let them know what I need,

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and we've been able to work things out.

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<v Narrator> Faculty and students have
both rights and responsibilities.

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Disabled student services coordinators
have the responsibility

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to assist them,
to help create a three-way team.

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By working together, the team ensures
the best educational experience for all students.

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<v Richard> I really work with both
the faculty and the students,

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and I feel that they both
really need to be involved.

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To really have a team working there,
the faculty also needs to be involved.

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The faculty has an expertise that I don't,
and they really need to be involved in that also.

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And so, you know, it takes two to tango,
it really takes everybody.

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It really requires everybody's full involvement
to make the process work smoothly.

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<v Narrator> And when the process works smoothly,
everyone benefits.

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<v John> You're going to learn a lot from just
interacting with students with disabilities;

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you're going to learn new ways of teaching,
you're going to have a greater appreciation

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for the problems that students have
in approaching difficult material in a course.

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And this will help you
become a better teacher.

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<v Tim> With the interaction with faculty
and student disability services,

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I've been able to study biochemistry
as an undergraduate.

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<v Narrator> So how does the process start?

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In college, it begins with the student.

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Under the Americans with Disabilities Act, or ADA,

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students with disabilities have
the right to reasonable accommodations.

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<v Deborah> The student has a right
to accommodations,

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they have a right to equal access.

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Not additional access beyond what
a non-disabled student would have,

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but they have a right to equal access.

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<v Narrator> Students with disabilities have to
play an active role in claiming that right.

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Their first step is to contact the office
that provides accommodations for students

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with disabilities, which is sometimes called
Disabled Student Services, or DSS.

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<v Deborah> They are coming to us with their
documentation of what their disability is,

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and based on having that documentation,
we then will set up what their accommodations are.

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It's the responsibility of the student, though,
to self-identify with our office

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as to what they need for accommodations
and to provide us with the documentation.

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<v Narrator> Besides verifying that a student
is eligible for accommodations,

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documentation helps the student services counselor

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determine what that student might need.

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The counselor also spends time talking
with students about specific accommodations.

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<v Lyla> They'll talk about what accommodations
a student may have used in the past,

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what kind of classes they're going to be taking
in the upcoming semester or quarter,

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and what types of accommodations
the student thinks they're going to need.

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And then the DSS officer will either
supplement those accommodation requests,

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if they feel that there are some other things
that maybe the student hasn't tried

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that may be beneficial to them; they'll offer
suggestions; and they'll come to a consensus.

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<v Tim> One of the major accommodations I use is,
the university provides my class materials,

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all the handouts that the other students
receive on paper,

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they give them to me in electronic format,

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so I'm able to read them with my computer,
which uses speech synthesis

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to actually read the material out loud to me.

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Another accommodation is the use of
raised line drawings, which can represent things

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such as cross sections through the brain,

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or what another student might
see on a microscopic slide.

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And this helps me understand the same material
that the other students might pick up visually.

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<v Narrator> There's a wide range of accommodations.

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Here are a few examples.

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Students with low vision
have difficulty seeing small print.

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Accommodations for them may include:

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<v Narrator:> Students who are blind rely on
oral or tactile alternatives to visual presentations.

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These include:

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<v Narrator> Students who are deaf or hard of hearing
may benefit from visual alternatives.

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Accommodations may include:

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Students with mobility impairments may
request accommodations to make classrooms accessible.

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They may also request
some of these accommodations:

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<v Narrator> People with health impairments
may need flexibility in scheduling.

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They may also need
some of these accommodations:

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<v Narrator> Some disabilities
may not be apparent to others.

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These include learning disabilities,
attention deficit disorder,

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psychiatric disabilities,
and brain injuries.

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Accommodations for these disabilities
are unique to the individual.

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These are examples of accommodations often used
by students with learning disabilities:

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Many students develop
success strategies of their own.

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<v Kristin> They're mostly accommodations
that I've come up with individually for myself;

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taking more time to study, outlining my textbooks;
using a word processor, spell check,

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grammar check; just taking more responsibility
for talking to my professors,

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finding out what I need to do to be
successful in their particular class.

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<v Narrator> Taking that personal
responsibility is essential

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for a successful college experience.

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<v Alyssa Scalise> When I first registered
for the university, there was,

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I remember when I was signing up for housing,
there was a little box to check

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if you had a disability, so my parents and I,
we checked the little box,

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and we thought that that's all we had to do
to become registered.

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<v Narrator> The student must request services
from the appropriate office on campus.

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Once contacted, the disabled student services staff
may act as a liaison

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between the student and the faculty.

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They may send a letter
notifying professors

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that the student is eligible
for specific accommodations.

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The student is then expected
to follow through with faculty-

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which might take some self- advocacy skills.

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On some campuses, staff may
help students develop those skills.

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<v Deborah> A lot of times, students
come to us without those skills.

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They're used to having other people
advocate for them.

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So we try to teach them what their rights and
responsibilities are, that they need to give,

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for example, timely notice to faculty, that it's up to them
to disclose and make requests;

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if they never request from a faculty person,

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the faculty is not obligated
to provide a service for them.

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<v Narrator> Students should contact professors early,
preferably before classes start.

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That gives time to make adjustments,
if necessary.

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<v John Harting> What normally happens is a student
will call me or e-mail me

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to tell me that they have a disability.

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<v Narrator> Sometimes, accommodations
require advance notice.

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For example, books on tape or in Braille
may have to be ordered.

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<v Melissa> I usually ask them, first of all,
what text books they're using in the class,

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so that I can get them in Braille or on tape;
and I also ask them, or tell them,

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that I will be needing to have tests read to me,
and ask them if they can do it

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in the department, or if they want me
to take the tests at the McBurney Center,

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and then they e-mail me back;

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I also give my phone number, so a couple of times
professors have called me and said,

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"Oh, I'd really like to meet with you,
just so we can talk about this more in person"

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and I'm very happy to do that as well.

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<v Narrator> Students have the right to choose if,
and when, to reveal their disabilities.

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If they don't reveal them, instructors should
respect their privacy and not ask them directly.

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<v Lyla> They can say something like, you know,
"I see you're really struggling in my class" and

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"Is there something I can do for you?"

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Then if the student says,

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"I'm really having problems reading,
I just can't seem to get the information"

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the professor can refer them
to a number of places

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and include DSS in that list of places.

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<v Narrator> An instructor can also
put a statement on a class syllabus,

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inviting students to discuss
disability-related accommodations.

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These accommodations do not lower
the class content, quality, or standards.

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They simply help students with disabilities
gain and demonstrate knowledge.

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Faculty members have a right
to maintain a quality curriculum.

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<v Deborah> What we have talked to faculty about is

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that there is a fundamental requirement of a program.

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In other words, if the student is unable
to meet the curriculum guidelines,

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it's a fundamental alteration to that program,
then we would look at other alternatives

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for that student here
to be successful at the university.

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At the same time, it is also
the requirement of the faculty member to look

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at other alternatives
to assist the student.

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<v John> Working with students
with disabilities, so far,

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in the 25 years I've been here,
I haven't compromised at all.

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I haven't had to compromise at all.

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And I wouldn't.

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I might work a little harder to give a student
an extra way of learning something,

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but you don't have to compromise
at all in your standards.

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Again disability service staff can facilitate
communication between faculty and students.

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<v Michael> They can help faculty think about
the essential requirements of their course,

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in advance of an accommodation request.

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They can show how to provide
commonly occurred accommodations to faculty,

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so they don't have to reinvent the wheel.

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They can show you that there are
some standard methods, acceptable methods,

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for providing accommodations that are
accepted all over the United States,

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because they've been there, seen that,
kind of accommodation occur before.

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They can clarify the procedures and expectations
for both faculty and students.

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<v Narrator> Sometimes in order to accommodate
a student with a disability a professor

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may have to make some
adjustments in teaching style.

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<v John> All the students will benefit
in the long run because I'm always learning,

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always working to try to figure out
better ways of getting points across.

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<v Narrator> Flexibility and communication
are the tools needed for success.

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Cooperation between faculty, students, and service coordinators
is the key to making it happen.

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<v Tim> I guess what my story has taught me so far,
is that when it comes to accommodations,

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some patience and some creativity and an open dialogue
with faculty and disability services

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can help to figure out a way around,
just about, every challenge there is.

